---
title: "Reprints Desk"
canonical: "https://support.soutron.net/space/HG/3278622/Reprints%20Desk"
format: markdown
---
# Setup email account

In server maintenance create a new POP server connection using your POP server connection details. Please consult your IT department if you are unsure of the settings to specify.

![image](media://ce42ed17-1fec-4f16-aaba-5f18f631a1cb)


> ❌ This email account should be used for the sole purpose of Reprints Desk imports to avoid other general emails being imported incorrectly.


# Create Import Template

Use Import templates to create a new import profile for Reprints Desk emails.

**Step 1:** Enter a name for the import template

**Step 2:** Select Custom as the **data source format**. Then upload the  file.

**Step 3:** Select Email as the **data downloading type**. Then select the email account you created above as the **email to process**.

**Step 4:** Map your database fields accordingly, see example below. Also ensure that **Remove processed data** is selected to avoid re-processing the same emails.

![image](media://44defa95-4caf-40aa-9b99-d28bd0e861b5)

**Step 5:** Set as required.

Save your import template and setup as a task as you would for other import tasks.


## Sample mapping:

![image](media://ebb78475-6132-4f20-85e6-529cc19160b5)