---
title: "Reservations & Request Maintenance"
canonical: "https://support.soutron.net/space/HG/3277029/Reservations%20%26%20Request%20Maintenance"
format: markdown
---
Select Loans and the menu Reservations is available to process all requests and reservations.

There are four sections to the Reservations function:   
> Macro (inline-media-image)

 

- [Active](https://soutron.atlassian.net/wiki/spaces/HG/pages/3277254)

This shows all the active requests that require attention 

- [Awaiting Collection](https://soutron.atlassian.net/wiki/spaces/HG/pages/3277602)

Displays Items that have been processed and the Delivery Type is set to Collection. This applies to Loan, Photocopy or View to Book requests 

- [Book to View Returns](https://soutron.atlassian.net/wiki/spaces/HG/pages/3277599)

This tab is visible only when Book to View requests are being used 

- [History](https://soutron.atlassian.net/wiki/spaces/HG/pages/3277571)

Provides list of all historical requests and provides the ability to re-activate requests that have been previously cancelled. 


Filters can be applied to limit the Requests displayed in the form. These are:

**Availability **

Select from a drop down list All, Available, Unavailable

**Processing Office**

Lists the offices set up on the system and allows selection of either All Offices or a single Office. 

**Request Type **

Select from the drop down list: All Types, Loans, Photocopy Requests, Supply a Copy Request, View Requests


Active Requests and Reservations can be processed in a variety of ways. These include use of the following functions:

**<span style="color: #0000ff">Confirm</span>**

A request must be selected and the copy of the item to be provided must be identified by selecting the barcode number of the item from the list of available copies.  

**<span style="color: #0000ff">Cancel</span>**

Reservations and Requests can be cancelled at any time by selecting the appropriate records using the tick box and selecting Cancel

**<span style="color: #0000ff">Export </span>**

Reservations and Requests can be exported into a CSV file for download, printed, or emailed. 

Address Labels can also be printed for items that are to be sent to an End User