---
title: "Awaiting Collection Table"
canonical: "https://support.soutron.net/space/HG/3276870/Awaiting%20Collection%20Table"
format: markdown
---
The awaiting collection table will be made up of requests that are awaiting to be collected by the end user, the contents of the table will depend on the filters selected at the top of the page.

![image](media://78c44c8d-bc74-4dbf-b146-b24cba32f302)

The table is made up of the following columns:

**Select Box**

User can select one or more rows to process several awaiting collection requests at the same time, either to loan the request or to cancel the collection of a request

**User**

The name of the user (first name + Surname) that is waiting to collect a request is shown along with in brackets the User ID. 

**Title**

The title of the item waiting to be collected is shown.  User can click on it to open the record in a pop up window.

![image](media://e90f5c7c-f0ab-48f5-b19c-0f1ffa4ac016)

**Library**

The location where the item normally lives is shown

**Office**

The office of the item is shown

**Barcode**

This column will show the Barcode of the item that is awaiting collection and if there is one the Shelf Reference of the item.

**Type**

The type of request is shown, this will either be a Loan Request or a View.  

**Due Date**

The date control will be shown with the due date populated.  This is automatically generated using the following logic but can also be changed by clicking on the control and picking a different date.

**Due Date Logic**

For Loan Requests, the due date assigned will today's date + the Loan period assigned to the copy that is awaiting collection.  This is automatically updated every day to ensure that when the user does collect it, the loan period is based on the default period of the copy.

For View Requests, the due date is actually the visit date, if the user is arriving on the correct date, it will be most likely today's date.

 

> ℹ️ Due dates are calculated taking into account non working days that have been defined in the Non working days calendar.

 

**Actions**

Two actions are available:

**Issue Item**

When end user collects item, the user clicks this green button to issue the item to the due date shown/selected.

If the request type is a Loan Request, then the item will now be on loan to the user.

If the request type is View, then the item will be issued to the user to the user to the due date that is actualy the visit date.  An entry will then be populated in the [**Book to view returns**](https://soutron.atlassian.net/wiki/spaces/HG/pages/3277599)** **tab.

In both instances a green confirmation message is shown:

![image](media://a7c491e1-7e01-417f-8495-a9f5f6de6026)

**Cancel**

If the end user decided they no longer require the item the the user can click this grey button to cancel the awaiting collection status.  On clicking Cancel, the following pop up will appear:

![image](media://aba69391-5b7e-4ec5-83bb-48c4944232de)

If user decides not to continue with cancellation, they can click the grey Cancel button and the pop up will close.  OR they can complete the cancellation and continue by clicking on the Blue OK button, at which point the pop up will close and the row removed from the Awaiting Collection tab. 

Remember that user can also perform these two action using the function buttons at the top of the page.